Network Service Analytics

VisiMetrix delivers a new approach to monitoring and analysis of network service performance, unifying data from disparate multi-vendor systems to enable customer impact assessment, early intervention and trending.

Built Together with Leading Telecom Carriers

Our expertise in Visual Analytics Software has been combined with our domain expertise in telecommunications to successfully deliver VisiMetrix to operators such as Three, eir and Vodafone with minimum complexity and maximum efficiency.

Over a near-20 year history, Sonalake and its predecessor organisations have delivered over 400 projects to network operators both large and small across the globe.

“VisiMetrix provides Three Ireland with the intelligence to monitor and proactively respond to service related issues within the network, often before these issues can impact customers. Its powerful alerting, network visualisations and dynamic thresholding abilities can highlight inter-dependencies and hotspots quickly, clearly and directly to network operations teams.”

John McGrane, Head of Access and Transmission Networks, Three Ireland

Removing Complexity

Together with network operators we have spent several years researching and designing the software to support the next generation of NOCs. The result is VisiMetrix, a domain specialised solution with a highly acclaimed user experience that encourages adoption across the organisation, leveraging valuable data assets previously consigned to vertical silos.

Data Science Led Insights

VisiMetrix models your data to highlight trendsalert on statistical anomalies and makes use of advanced analytics to learn seasonal patterns and dynamically adapt thresholds to expected limits.

Enterprise Service Views

Get real-time visibility of network health with Service Dashboards that provide a unique customer-centric view of SLAs and service impacting performance changes.

UX Excellence

The feature rich portal allows easy creation of custom user dashboards, balancing flexibility with ease of use and linking data across multiple services in a holistic fashion.

Ease of Integration

The ability to collect and link data from multiple vendors and diverse technologies is at the core of VisiMetrix, ranging from probes, element managers, cells, links, routers and all manner of network devices. The plug-in architecture also delivers out-of-the-box support for leading network nodes.

Award-winning Solution

VisiMetrix was named emerging product of the year at the Analytics Institute Fellowship & Industry Awards, recognising the impact of VisiMetrix on transforming data and visual analytics among Telecom Service Providers.

The award reflects our focus on applying advanced data analytics technologies to augment, improve, or automate human decision-making for better business and customer outcomes.

Towards the Next Generation Network Operation Centre

Data is captured in near real time from network devices. Context is added, such as topology or SLA data, and metrics and KPIs are presented to users through dashboards, wallboards and tailored visualisations, while intelligent thresholds and proactive notifications ensure early intervention to minimise customer impact

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